SUMMARY:
Maintain excellent customer service and checkout area for prompt and accurate processing of the customer’s order.

DUTIES & RESPONSIBILITIES:
CUSTOMER SERVICE

Provides excellent customer service and positively engages with all customers
Maintains a neat and organized checkout area
Greets all customers and displays warm demeanor
Accurately scans or enters product data
Accurately accounts for cash and coupon, lottery, and PC Optimum
Asks for customer’s PC Optimum Card during each transaction
Answers inquiries regarding location of product, rain-checks, refunds, PC Optimum

MERCHANDISING

Ensures proper documentation completed with respect to customers receipt and return of goods
Completes merchandising tasks as directed and maintains efficient flow of merchandise from backroom to sales floor
Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)
Advises appropriate person regarding stock outs/shortages
Performs stock counts and orders for designated areas

LOSS PREVENTION

Ensures loss prevention Standards are followed
Controls cash, lottery, and stamp inventory in accordance with prescribed cash handling policies and procedures
Maintains proper security of cash and merchandise

GENERAL

Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (i.e. clean appearance, approved uniform, name badge)
Complies with all health and safety regulations
Complies with all store policies and procedures
Ensures the standards of housekeeping and image are maintained
Perform other duties as required
Completes all training and new initiatives on SDMU

QUALIFICATIONS

Planning, Judgement and Decision Making
Balance teamwork and efficiency in processing the customer order
Organization and neatness
Cope with register and credit authorization issues
Determine customer satisfaction
Efficiency in processing the customer order
Troubleshoot cash issues

EXPERIENCE

Strong computer and register skills
Well organized with ability to record keep
Detail oriented
Ability to provide a proactive approach in customer service and problem-solving
Effective verbal and written communication skills
Ability to work independently
Ability to function as part of the team in a fast paced environment
Commitment to providing customer service

WORKING CONDITIONS

Ability to work flexible shifts which may include nights and weekends

PHYSICAL REQUIREMENTS

Ability to lift up to 50 pounds
Ability to climb ladder

Apply Now: https://ca.indeed.com/viewjob?jk=eea622deff96c341&tk=1e5djekh6p8d3800&from=serp&vjs=3